Cheap, disposable earrings dominate the market, mirroring the fast-fashion trend and contributing to a culture of waste. This fast-fashion mindset leads not only to waste but also deprives customers of high-quality, long-lasting statement pieces. At East & Essex, we believe your earrings should last. They should be worn, loved, and if needed repaired, not just replaced.
The UK jewellery market lacks accessible circular fashion solutions within affordable mid-tier brands. We’re building a circular future, one where you don’t need to repurchase when you can restore. Less waste, more wear.
We provide free repair and replating services for up to 13 months after purchase. While we're confident in our quality, things happen and we’ve got you. Beyond 13 months, we still offer affordable repair and replating options through our UK-based partners.
Need a repair or refresh? Email us at warranty@eastandessex.com with your order number and a quick description of the issue. Please attach any images and we’ll guide you from there. For items that cannot be repaired, we'll recycle through companies like Fine Matter.
